Feature Requests
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Full Refund Request for Annual Renewal

Hello,

I am requesting a full refund for the annual renewal charge of $119.88 for my subscription. This renewal was not intentional. I had no intention of continuing with the service for another year, and I have already canceled the subscription.

I was also not satisfied with the results I previously received from the service, which is why I did not plan to renew. I do not intend to use the service at all during this renewed term, so I am asking that this charge be reversed and that a full refund be issued.

For reference, the charge corresponds to invoice 4A04E097-0003.

4 Comments

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Shirish K·5 months ago

changed status toClosed

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Shirish K·5 months ago

Hi Meir, we are looking into this meanwhile please let us know how we can improve our service to meet your expectations,

Did you face any issues with the model quality or its performance. We would be happy to learn and improve.

We have improved our models recently so give it a try and if you are willing to stay on we would love to offer you a discount for your continued trust in us!

Also we have updated our video generation model allowing you to generate awesome before and after room transitions.

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Meir Blickstein·5 months ago

Shirish K funciona muy bien su producto, yo lo utilizaba para mejorar imagenes. Pero como es por tokens era demasiado limitado y se volvía muy caro. Por eso no me funciono a mi. Igual ahora quiero la devolución porq no tenía intención de renovar la compra. Ya no lo requiero. Gracias

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Shirish K·5 months ago

Meir Blickstein: , please reach out to support@designsense.ai for any refund requests please. This portal is only for feedback. Thanks.

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